This course examines the role of first responders/public safety personnel in the context of potential confrontational or use of force situations as well as techniques that can be used during a conflict to prevent physical and/or emotional harm. Learn to identify the elements and techniques of an effective de-escalation system and apply the system as a tool to de-escalate volatile situations. Learners will also be better equipped mentally to make critical decisions under stress and minimize the use force. 24 Instructional hours.

These continuing education courses are not included within the scope of the Remington College’s ACCSC institutional accreditation.